Resort Policy

 

  • Check-out time is 12:00 noon. Departure later than 12:00 noon but earlier than 6:00 p.m. will be charged an additional thirty percent (30%) of the initial room rate to be determined by the resort.
  • For security of your valuables, please use the safety deposit box at the Reception Area. The resort will not be held liable for loss of valuables kept in the room.
  • Cottages/Rooms should always be locked and secured before leaving.
  • Strict compliance of total silence starts at10:30 p.m. Beyond the specified time, the resort has the right implement disciplinary measures on any undesirable behavior. Respect for privacy of other guests is of the highest importance.
  • Guest rooms and game room are non-smoking areas. Guests should smoke outside the rooms.
  • For safety and security, keep the door closed at all times. To avoid being disturbed, please hang the “DO NOT DISTURB” sign on the doorknob.
  • Close faucets; turn off lights, air condition units before leaving the cottage/room. Front Office Department (dial 0) for guestroom supplies and services.
  • Alteration of room set-up is not allowed unless properly authorized by the Housekeeping Department. Any damaged or missing resort property will be charged accordingly.
  • All cottage/room outlets have 220-volt running current.
  • Restaurant is open up to 10:00 p.m and the Bar is open up to 11:00.Cooking inside the cottage/room and within the resort premises is strictly prohibited due to safety reasons.
  • Food and beverages brought into the resort are charged per-unit and per-volume basis.
  • Visitors of Guests arriving after 10:00 p.m. are required to register at the Front Desk.
  • Housekeeping Department is open until 10:00 p.m. Requests for service can only be accommodated until this time.
  • The use of swimming pool is free of charge for registered house guests only.
  • Please inform the Front Desk at least two hours before checking out to give enough time to sum up all pending charges and room check-up. Please prepare used towels for proper turn over.
  • In case of any delay in checking out and the room has a confirmed reservation for another guest, the resort reserves the right to transfer your things to a storeroom for safekeeping. Fifty percent (50%) surcharge from room rate will be collected for check-outs beyond 1:00 pm. Extended stay beyond 5:00 pm. is considered additional one night stay in the resort
  • Smoking and gambling inside the room is strictly prohibited.
  • Bringing in and using of electric flat iron inside guest rooms is prohibited.
  • Please leave room service trays outside the door or dial 203 or 0 for collection.
  • Please forward all questions, complaints, and comments to the Front Desk immediately. We will be glad to assist you.

Note: Towels are not for souvenirs. If you are interested to get and buy one, please call 0 for assistance.